Updates
Continual Improvement
We evaluate client feedback and health check or systems to drive the continual improvement of Learning Manager. Day to day client communication; quarterly review meetings and annual forums help us advance our Learning Management System.
We discuss and review new functionality with our clients to make sure our ideas are what our clients want. Feedback from these events helps us develop the Learning Manager Development Roadmap, defining the timescales and priorities for future development.
All of which is supported by comprehensive Service Level Agreements (SLA), to maintain and enhance the performance of our clients Learning Management System(LMS).
Business as usual
We take nothing for granted
During the installation and implementation of Learning Manager you have at your disposal a dedicated team including an account manager, project manager, product and services manager, software Implementation technician and a developer.
But what happens after installation?
As a client of Coloni your account manager will continue to support you, all backed by our UK based Support and Development teams available Monday to Friday 9am to 5pm via our online support system, email and phone.
We make available to our clients patches and software updates ensuring you always have the latest release of Learning Manager.
If you require more from Learning Manager as the software is created and designed by us we are able to develop bespoke integrated LMS applications just for you.
